iTunes 8: provisional tests indicate OK, detailed reports needed
Sun, Sep 14 2008 03:14 PM
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WBC has performed basic testing of Cast Away 2.6 and iDupe 2.5.2 on both OS X 10.5.4 on an Intel MacBookPro and on OS X 10.4.11 on a PPC G5. On these systems, we encountered no problems with iTunes 8.0 at all.
This is not to say there are no potential problems -- just that we did not encounter any. To test further, we will need detailed reports from anyone having problems, including:
• Did the error occur when the iTunes license agreement screen was still active? If so, try again. That is a likely culprit.
• Can you reproduce any errors after iTunes 8 has finished initial processing?
• If so, can you reproduce any consistently?
• The exact error message and how it was shown to you.
• Logs from the application in debug mode. (Turn on debug mode in help menu, perform action to get error, then copy logs and send to WBC.)
In short, we'd like to hold off on recommending upgrading to iTunes 8 until we've received more detailed reports. However our determination thus far is there are no major problems.
This is not to say there are no potential problems -- just that we did not encounter any. To test further, we will need detailed reports from anyone having problems, including:
• Did the error occur when the iTunes license agreement screen was still active? If so, try again. That is a likely culprit.
• Can you reproduce any errors after iTunes 8 has finished initial processing?
• If so, can you reproduce any consistently?
• The exact error message and how it was shown to you.
• Logs from the application in debug mode. (Turn on debug mode in help menu, perform action to get error, then copy logs and send to WBC.)
In short, we'd like to hold off on recommending upgrading to iTunes 8 until we've received more detailed reports. However our determination thus far is there are no major problems.
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